Record Levels of Service
Even with the pandemic in full swing and losing the Spring building season, the Healthy Homes team increased service delivery in 2020 by 48% over the previous year. The program also expanded into 40 towns, the most we have ever served in our 18-year history. In addition, during the first four months of the pandemic, we saw a 50% increase in applications compared to the 5-year average for those months. COVID-19 and the resulting stay-at-home orders likely prompted the increase, as people’s concerns about their living environments and health-related issues escalated in correlation with their time spent at home.
Steps Taken to Stay in Business During COVID-19
Healthy Homes took numerous steps to reinvent itself to remain in business during the pandemic. We transitioned educational home visits, contract signings and screenings for cross-sector referral opportunities from in-person to virtual. We also took numerous other steps to ensure the safety of team members, contractors and families, such as requesting no more than one family member be home when our crews were doing work.
Learn more about how Healthy Homes reinvented support for families during the pandemic.